RaveNFlow Shipping Policy

Last Updated: November 2025

Processing Times

• Digital products (programs, guides, challenges, downloads): Delivered instantly via email or your customer account.

• Physical products (apparel, accessories, handmade items, kandi, gear):

  • Standard processing time is 3–7 business days.

  • Handmade or made-to-order pieces may require up to 10 business days.

  • High-volume periods (drops, holidays, festivals) may extend processing times slightly.

Shipping Times & Rates

• Shipping rates are calculated at checkout based on weight, location, and selected shipping method.

• Average delivery estimates:

  • U.S. Domestic: 3–7 business days

  • International: 7–21 business days

• Customers are responsible for any customs fees on international orders.

Order Tracking

• Once shipped, you will receive a tracking number via email.

• Tracking may take 24–48 hours to update.

Lost, Stolen, or Delayed Packages

• RaveNFlow is not responsible for packages lost or delayed due to USPS, UPS, or other carriers.

• If your package is marked “delivered” but you cannot locate it, please contact the carrier directly.

• We will assist where possible but cannot guarantee replacements.

Address Errors

• Please double-check your shipping address before placing an order.

• RaveNFlow is not responsible for orders shipped to incorrectly entered addresses.

Returns & Exchanges

• Due to the nature of our digital products, all digital sales are final.

• Apparel and physical items may be eligible for a return or exchange within 14 days of delivery if unworn, unwashed, and in original condition.

• Customer is responsible for return shipping unless the product arrived damaged or defective.

Damaged or Defective Items

Email k.ravenflow@gmail.com within 7 days of delivery with photos for a replacement or store credit.